Cancellation of a massage therapy or personal training appointment must be made at least 24 hours before the appointment. You can do this online, by phone or email.
No-shows or cancellations made within 24 hours will be charged 50% of the total treatment cost. If you would like to re-book, please let us know and this fee may be waived. In the case of repeated no-shows, it is at the therapists discretion whether to allow a client to re-book. Therapists retain the right to refuse an appointment if they feel it is appropriate.